Welcome to CryptoSmartHub (“we”, “our”, “us”).

We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal data when you use our platform and related services.

This Privacy Policy explains what data we collect, how we use it, and the rights you have in relation to your information.

CryptoSmartHub is a crypto-focused informational platform that provides users with access to data on tokensales, airdrops, crypto news, events, and market trends. This Privacy Policy applies to all users who interact with our website and services.

The company operating CryptoSmartHub is currently in the process of legal incorporation. Once the registration is completed, this Privacy Policy will be updated to reflect the official company name, jurisdiction, and registered address.

This Privacy Policy applies to all users who access or use our website, platform features, and notification services.

We only collect personal data that is necessary for the operation, maintenance, and improvement of the platform.

• Email address (used for account creation, authentication, support communication, and important service updates)
• Username (a user-defined display name used within the platform)

If you choose to connect your Telegram account to receive notifications:

• Telegram user ID

This data is collected and stored solely to enable the delivery of notifications based on your personal alert settings.

We may collect limited technical and usage-related data, including:

• Pages visited and features interacted with
• Basic interaction and engagement metrics
• Technical metadata automatically processed by our infrastructure and security services (such as CDN and firewall systems)

When you purchase a paid subscription:

• Selected subscription plan
• Billing period (e.g. monthly, semi-annual, annual)
• Payment status (successful / failed)
• Subscription start and end dates

We do not collect or store cryptocurrency wallet addresses, private keys, or sensitive financial credentials.

We process personal data for the following purposes:

• Creating and managing user accounts
• Providing access to platform features and personalized settings
• Delivering alerts and notifications through connected channels (such as Telegram)
• Managing subscriptions and access to paid features
• Responding to user inquiries and support requests
• Analyzing platform usage to improve functionality and user experience
• Ensuring platform security, integrity, and abuse prevention

We will not sell, rent, or trade your personal data to third parties.

Where applicable under data protection laws (including GDPR), we rely on the following legal bases:

• Performance of a contract – for account creation, platform access, and subscription management
• User consent – for Telegram integration and notification delivery
• Legitimate interests – for analytics, security monitoring, and platform improvement

We use cookies and similar technologies to support authentication, platform functionality, and analytics.

Currently, the platform uses Google Analytics to analyze aggregated and anonymized usage patterns. These analytics help us understand how users interact with the platform and identify areas for improvement.

Cookies may be used to:

• Maintain login sessions
• Support secure authentication
• Measure general platform usage and feature engagement

If additional analytics or tracking tools are introduced in the future, this section will be updated accordingly.

Telegram is used as an optional communication channel for delivering alerts and service-related notifications.

• Telegram integration is entirely optional and can be enabled or disabled by the user at any time.
• Notifications are sent strictly based on user-defined alert settings or relevant service events (such as subscription status).
• CryptoSmartHub is not affiliated with Telegram and operates independently using Telegram’s public Bot API.

Paid subscriptions are processed via a third-party payment provider. When initiating a payment, users are redirected to the provider’s interface to complete the transaction.

• Subscription payments are made in supported cryptocurrencies.
• Subscriptions do not renew automatically and must be renewed manually by the user.
• Cryptocurrency payments are non-refundable.
• A limited grace period may be provided after subscription expiration.

CryptoSmartHub does not control blockchain networks or payment infrastructure and does not store sensitive payment credentials.

We may share limited data with trusted third-party service providers strictly for operational purposes, including:

• Cloud hosting and infrastructure services
• Analytics and performance monitoring tools
• Payment processing providers

These providers act as data processors and process data only under contractual obligations consistent with applicable data protection laws.

We do not share personal data with advertisers or unrelated third parties.

• Users may delete their accounts at any time through the platform interface.
• Upon account deletion, associated personal data, alert configurations, and subscription records are removed from active systems.
• System backups are retained for a limited period (up to 14 days) for security and recovery purposes and are automatically overwritten.

We implement appropriate technical and organizational safeguards to protect personal data, including:

• Encrypted connections (HTTPS)
• Encrypted databases and backups
• Role-based access controls
• Regular infrastructure and security reviews

While we take reasonable measures to protect data, no system can guarantee absolute security.

CryptoSmartHub may be accessed globally. Data is primarily processed and stored on servers located in Europe, including the United Kingdom and Germany.

Some analytics data may be processed by third-party providers outside the European Economic Area in accordance with applicable data protection safeguards.

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to certain types of processing
• Request data portability
• Lodge a complaint with a data protection authority

Requests can be submitted via:

support@cryptosmarthub.com

We may update this Privacy Policy from time to time to reflect platform changes, legal requirements, or operational updates. Material changes will be communicated through the platform or via email where appropriate.

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

support@cryptosmarthub.com